How Sprintmore replaced two SDR hires with ScendCore in 90 days.
The bottleneck was the tools, not the team.
Sprintmore is a small revenue-operations consultancy — 4 people, between 40 and 60 inbound leads a week, mid-six-figure pipeline. By late 2024 the team was permanently underwater on the revenue motion. Speed-to-lead was averaging four hours. Deals stalled in pipeline because nobody had time to follow up. Closed-lost reasons were collecting dust in the CRM.
The first instinct, like most operators, was to hire. Two SDRs would clear the inbound queue. Another half-rep would handle pipeline nurture. Total cost: ~$220K/year fully loaded, plus onboarding lag, plus the management overhead that always shows up when the team doubles.
The second instinct — the right one — was that the problem wasn't headcount. The problem was that every tool the team evaluated solved 10% of the work and added another vendor. Speed-to-lead tools without qualification. Qualification tools without booking. Booking tools without writeback. Each one a queue that needed a human to clear it.
If the right architecture was AI agents coordinated by a decision engine, that didn't exist on the market. So we built it.
Six agents, three months, the team doubled in capacity.
Emma (Lead Engagement) — inbound only
Wired Emma to the contact form, chat widget, and inbound voice number. Suggest-only mode for the first two weeks — every reply drafted, the team approved before send. Acceptance rate was 78% on day one, 91% by week two.
Emma graduates to full auto · Mark joins
Inbound qualification + meeting booking went fully autonomous. Mark started prospecting against the ICP — 4-6 net-new accounts per day, enriched + outreach drafted in our brand voice.
Sophie wires up to pipeline + Jordan to contracts
Sophie took over meeting confirmation, no-show recovery, and stage-advance nudges. Jordan started drafting SOWs from discovery transcripts — first contract closed via Jordan landed in week 6.
Alex + James activate · full team live
Alex started monitoring health on customer accounts. James began running recovery campaigns on closed-lost from the prior 12 months — first revived deal converted in week 11 for $18K ARR.
The numbers, after 90 days on the platform.
Inbound response time went from a 4 hour 12 minute average to 23 seconds. Every inbound, any hour, every day — answered, qualified, and routed before the prospect tabbed away. Contact-to-meeting rate climbed from 12% to 32% — the same lead volume now produces nearly three times the meetings.
James — running recovery on the closed-lost graveyard — has a 73% re-engagement rate on dead deals. Not 73% revival to closed-won (that would be unbelievable). 73% of dead leads now respond to a re-engagement and re-enter pipeline. About a quarter of those reconvert.
The two SDR hires never happened. Mike and the existing team handle escalations + complex deal navigation; the agents handle everything else. Net new SDR cost saved: roughly $220K/year fully loaded — paying for the entire ScendCore Pro subscription many times over.
The honest part: not everything worked first try. Voice handoff between Sophie and a human took three iterations to feel natural. Jordan's contract drafts initially needed too much edit to be useful — fixed by feeding him better discovery-transcript summarization. Every fix shipped to the platform; every customer who comes after Sprintmore inherits the improvements without paying for the iteration cost.
“We built ScendCore because nothing on the market actually let the AI close the loop. Now Sprintmore's revenue motion is the proof. Emma replies in 23 seconds, Mark prospects continuously, James recovers ghosted deals that would've stayed dead. The 'AI as teammate' pitch isn't a slogan here — it's how we operate.
What Sprintmore runs
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