RetainCustomer Success
Alex
Onboards, supports, spots churn risk, surfaces expansion.
95%tier-1 deflection
For Customer Support teams
AI Revenue Agents that resolve tickets and spot intent.
Support teams burn out on the same questions, miss the upsell signals hiding in conversations, and watch churn happen one frustrated reply at a time.
ScendCore resolves tickets in your existing helpdesk — Intercom, Zendesk, HubSpot — answers in your brand voice, escalates the real edge cases, and flags upsell intent your humans can act on.
Live in a day · Works with your CRM · No credit card
02 · The team
Your AI revenue team for Customer Support.
Each agent handles a specific stage of your revenue motion. They run continuously, in parallel, on the channels your team already uses.
RetainRecovery
James
Re-engages ghosted leads, stalled deals, churn-risk accounts.
34%churn risk caught early
In practice
See your support floor quieter, faster, smarter.
Three live moments your AI Revenue Agents handle every day — auto-resolution, smart escalation, and intent detection.
app.scendcore.com / inbox / alex live
Hi — how do I add a 4th seat to my Growth plan? Can't find the option anywhere.
Hi! Easy fix — Settings → Billing → Manage seats → +1. You'll see the prorated charge before you confirm. I've linked the page directly. Let me know if it doesn't work.
actionTicket #4729 · resolved · CSAT survey sent · zero human time
03 · What changes
Same job. Done differently.
Without ScendCore
With ScendCore
Tier 1 reps burn out on the same 12 password-reset tickets
Alex handles them all — humans only touch the real edge cases
Tickets at 2am get answered at 9am next day
Real-time response, 24/7, in your brand voice
Angry customers wait in queue, churn quietly
Sentiment detection escalates instantly to a human
Upsell intent in support conversations gets ignored
Flagged to AE/CSM with full context — quietly drives expansion
CSAT drops because response time stretches under load
CSAT goes up because every reply is fast and considered
Scale = hire more reps
Scale = add agent capacity
04 · In practice
“Alex is doing the work of three Tier-1 reps and finding $40k of expansion in conversations we used to close out and forget about. Our CSAT actually went up after we deployed him.
Typical scenario · 1,200-customer SaaS, B2B
Last 30 days
95%
tier-1 ticket deflection rate — without a CSAT drop.
Aggregate across active support-team customers. Your numbers will vary.
05 · Works with your stack
Plugs into the tools your Customer Support team already uses.
IntercomZendeskHubSpot ServiceFreshdeskHelp ScoutFrontGmailOutlookSlackMicrosoft TeamsIntercomZendeskHubSpot ServiceFreshdeskHelp ScoutFrontGmailOutlookSlackMicrosoft Teams
WhatsAppTwilioDriftNotionConfluenceSalesforceHubSpot CRMStripeSegmentWebhooksWhatsAppTwilioDriftNotionConfluenceSalesforceHubSpot CRMStripeSegmentWebhooks
06 · Questions
Common questions from buyers like you.
Intercom and Zendesk are inboxes. ScendCore agents work inside them. We don't ask you to switch tools — Alex reads incoming tickets in your existing helpdesk, drafts the response in your brand voice, escalates when needed, and writes the resolution back to the ticket. You keep your reporting, your SLAs, your team structure; ScendCore just handles the volume your humans can't.
Stop losing customers to slow replies.
Connect your tools. Activate your team. Watch the first opportunity move through your pipeline before the day is out.