For UK insurance brokers
Run the brokerage you always pictured — at full speed, around the clock.
ScendCore’s AI agents answer every enquiry in seconds, work every renewal weeks ahead, capture every claim the moment it’s reported, and never miss a follow-up — across phone, SMS, email, and your broking system. Your brokers do what only they can; everything else just runs.
Built by a team with 20+ years delivering transformation for the UK’s largest insurers and broking houses.
First agent live in minutesworks with Acturis & Open GIno card required
The agents, live on every channel
Your clients get in touch everywhere. Your agents are already there.
Phone, email, live chat, SMS — the same four agents, every channel, answering in seconds.
Re: your commercial quote
Hi Olivia — your quote’s ready. I’ve got Thu 2pm or Fri 10am free for a quick call — popped it in your diary. ✓
Illustrative of how the agents work across channels.
01 · The cost of a slow brokerage
In broking, the first to respond writes the business. Everyone else quotes for practice.
more likely to qualify a prospect contacted within 5 minutes versus 30.
of buyers go with the first firm to respond — not the cheapest.
average time a business takes to respond — and nearly 1 in 4 never do.
Every after-hours enquiry, every missed call, every renewal nobody chased is that gap — revenue walking out of the door while your team is asleep, on leave, or buried in admin. ScendCore answers in seconds, every time, on every channel.
Sources: MIT / InsideSales.com Lead Response Management Study (Dr. James Oldroyd); Harvard Business Review (2011), audit of 2,241 companies.
02 · Your AI team
Four agents that run the work around every policy.
Answers every inbound call in seconds, 24/7. Notes claim details, qualifies, and routes or books — so no client ever hits voicemail.
Answers in seconds · 24/7Captures every enquiry the instant it lands — web, phone, SMS, email — and re-engages lapsed clients before they’re gone for good.
Every channel · instant captureFollows up on every quote in under a minute and works it toward placement — qualify, present, and chase, so nothing stalls in an inbox.
<60s follow-upRuns the 90/60/30 renewal cycle automatically, tracks claim status, and surfaces cross-sell — keeping the book warm without anyone chasing it.
Renewals on autopilot03 · In practice
See your agency working perfectly — including after hours.
Three live moments your agents handle every day — after-hours quotes, renewal cycles, and FNOL claims intake.
Illustrative product view. Accounts and figures are examples, not customer data.
04 · What changes
Same job. Done differently.
05 · Built by people who’ve done this at scale
A new platform. A team that’s been transforming insurers for twenty years.
ScendCore the product is young. The people behind it are not. For over two decades this team has led enterprise transformation for some of the largest insurers and financial institutions in the world — in the rigorous, regulated, audited environments where shortcuts end careers. We took what actually makes transformation work at that scale and built it into a system any agency can switch on in an afternoon. And it isn’t theory: ScendCore already runs real operations in production, including Sprintmore, an AI consultancy built entirely on the platform.
Where the team has delivered transformation over the past two decades
06 · The math
Run the numbers on your own brokerage.
Field even a handful of after-hours enquiries a week, answer them in seconds instead of the next morning, and a few extra placements a month covers ScendCore many times over. Don’t take our word for it — put your own numbers in.
Illustrative model based on your inputs.
The economics
One hire, or the whole front office.
Hiring solves one seat at a time. ScendCore covers four roles at once — for less than a single salary, around the clock.
- £40k+ loaded cost — one salary
- One seat, one role
- About 37 hours a week
- Weeks to hire, then ramp
- Holiday, sick leave, turnover
- Capacity caps as you grow
- One subscription — less than a single hire
- New business, client desk, enquiries & renewals at once
- 24 / 7 / 365 — every hour, every channel
- Live in a day, no ramp
- Never off, never forgets, never leaves
- Scales with you — no new headcount
Loaded salary figures are market estimates — confirm against your local rates.
07 · The vision
A brokerage that never sleeps, never forgets, and never lets a policy slip.
Picture it. Every enquiry answered in seconds. Every renewal worked weeks ahead. Every claim captured the moment it’s reported. Every client looked after as if your best broker is personally on it — at 2pm or 2am, whether you run three people or thirty. Growth stops meaning another hire, another desk, another payroll line. Your people do what only people can — judgement, relationships, the difficult placements — and everything else simply runs. This is where broking is heading. With ScendCore, you switch the first agent on today.
08 · Works with your stack
Sits on top of the broking systems you already run.
Tell us which system matters most and we’ll prioritise its native adapter. Until then, ScendCore connects to your existing tools with no rip-and-replace.
09 · Questions
The things brokers ask first.
Will it sound robotic to my clients?+
No. The agents speak naturally, follow your scripts and tone, and always disclose they’re AI. They never make a promise they can’t keep and never act outside the rules you set.
Can I control what the agents are allowed to do?+
Completely. You set the autonomy level — suggest-only, act-with-review, or full auto — per workflow. Every action is logged, every approval is yours, and there’s a kill switch. AI proposes; your team decides.
Does it work with Acturis or Open GI?+
It connects today via email, phone, SMS, webhook, API, and CSV to the systems you already run, including Acturis, Open GI, and SSP. Native adapters are on the roadmap — tell us which one you use and we’ll prioritise it.
How does it handle our data?+
Your data stays yours, handled in line with UK GDPR, with a full audit trail of every action. Approvals and a kill switch keep you in control throughout.
How fast can we be live?+
On our self-serve package, your first agent can be answering within minutes. A guided setup is typically live within a day, depending on the size and complexity of your business and processes. Either way: no long implementation, no professional-services invoice.
Build the brokerage that wins on speed.
Connect your tools, switch on your agents, and watch the first opportunity move before the day is out.
First agent live in minutesset up in a daycancel anytime
The math · broking
What’s slipping through the cracks?
Put in your own numbers — every figure below is yours, not ours.
One placed policy, or a year of an account.
After-hours, missed calls, leads that went cold.
Lapses nobody chased in time.
Your estimated leak, every year
Based on the numbers you entered.