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Sequences & Cadences

The sequence that runs itself. And actually replies.

Build multi-step, multi-channel cadences that execute automatically, adapt to engagement, and handle replies without human intervention.

Multi-channel in one sequence

Email, SMS, voice, and WhatsApp steps in a single cadence. Each channel at the right moment — not siloed in separate tools, not requiring separate management.

Adaptive logic

  • Sequence pauses when a reply is received
  • Steps skip if a meeting is already booked
  • Cadence adjusts based on engagement level
  • Opt-outs respected and synced to CRM immediately

Sequence types

TypeUse case
Outbound prospectingNew logo acquisition, SDR-style multi-touch
Inbound follow-upForm fills, demo requests, content downloads
Pipeline accelerationPost-proposal, deal re-engagement
Customer onboarding30/60/90 day structured touchpoints
Renewal90-day countdown to contract renewal
Re-engagementChurned customers, dormant contacts
What you get
  • Email, SMS, voice, and WhatsApp in one sequence
  • Adaptive logic — pauses on reply, skips if meeting booked
  • AI reply handling on every step — objections answered, meetings booked
  • Step delay control — minutes, hours, or days
  • Bulk enrollment from CRM lists or segments
  • Sequence templates for all use cases
  • Per-step analytics — reply rate, conversion, drop-off
Related
Outbound SalesMulti-ChannelPlatform Capabilities

What this looks like in practice

We went from a tool that just sends emails to one that holds the entire conversation. The first sequence we set up with reply handling booked 8 meetings in a week without anyone on our team touching it.

Typical scenario · 38-person B2B SaaS team

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AI Sequences & Sales Cadences | ScendCore | ScendCore