Connect the channels you use.
Platform-provided to start fast, or bring your own accounts. Either way, one thread.
Email, SMS, WhatsApp, and voice. Platform-provided so you can start in minutes, or bring your own accounts.
A reply by SMS and a follow-up by email are the same thread, not four disconnected tools.
Which channels are on is set by your plan and your rules. Nothing sends outside them.
The channel is the customer’s choice, not a limitation of your tooling.
Shared platform accounts mean you are sending before any domain setup is finished.
Use your own numbers and domains when you want the sender to be unmistakably you.
Every send and every reply lands in the same thread and the same audit log.
Channels carry the work your Agents, Inbox, and Workflows produce. Every send logged, every reply back in one thread.
Channel access is set by your plan and your rules, opt-outs are honored automatically, and every message is logged with the rule that sent it.