The revenue you wrote off isn't gone
Every business has a graveyard of revenue — deals that closed lost for reasons that may no longer apply, customers who churned when a problem could have been solved, prospects who went dark six months ago. That pipeline isn't dead. It's dormant.
James specialises in waking it up.
He reaches out with messages that acknowledge history and open new conversations — not generic re-engagement blasts, but contextual outreach that shows you remember the relationship. He handles replies, re-qualifies current situation, and surfaces the opportunities worth pursuing to your team.
The math on recovery
A 10% recovery rate on closed-lost pipeline is typical. If you have $500K in deals that closed lost in the last 12 months, James working that list at 10% is $50K in recovered revenue — from pipeline you'd already written off.
That's not new pipeline. That's found money.
- ✓Re-engages closed-lost deals with contextual, non-generic outreach
- ✓Reaches out to churned customers with win-back campaigns
- ✓Works dormant pipeline — contacts who haven't engaged in 60–180 days
- ✓Personalises re-engagement based on previous conversation history and CRM data
- ✓Handles replies and re-qualifies current situation autonomously
- ✓Identifies which recovered opportunities are worth escalating
- ✓Runs across email, SMS, voice, and WhatsApp — meets people where they respond
We ran a 90-day recovery campaign on 18 months of closed-lost deals. James booked 14 re-engagement calls and we closed 4 of them. That was $120K we had fully written off.
Sales Director, Professional Services — 80 employees
