For insurance

AI agents for every side of insurance.

From the front desk to the renewal cycle to first notice of loss, ScendCore runs the customer-facing work across the insurance value chain — the same agents, tuned to what your part of the industry does, and only as far as your authority extends.

Built by a team with 20+ years delivering transformation for the world’s largest insurers.

First agent live in minutesworks with your systemsno credit card

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Approvals you control
Full audit trail
Kill switch
Agents disclose they’re AI
SOC 2 on the roadmap

Across the value chain

Built for every side of insurance.

The same four agents, tuned to what your part of the industry actually does — and held to exactly the authority you hold. An agency proposes and a producer approves; a carrier can go deeper, into underwriting, because that authority is theirs.

Available now
Agencies · US
Agents propose · your team approves

Answer every quote, work every renewal, capture every claim, never miss a follow-up. The execution around the policy — your producers keep the decisions.

Explore ScendCore for agencies →
Available now
Brokers · UK
Agents propose · your team approves

The same execution layer, framed for UK brokers — placement, renewals, and client service across Acturis, Open GI, and your existing stack.

Explore ScendCore for brokers →
Coming soon
Carriers
Depth into underwriting · your authority

Beyond execution — submission triage, risk scoring, pre-filled pricing, and straight-through processing on simple risks, where the underwriting authority is yours.

In development
Coming soon
MGAs
Carrier-grade depth · within your binder

The same underwriting depth as carriers, scoped to the delegated authority you hold under your binders.

In development
Coming soon
Adjusters & claims
FNOL to resolution · capture & support

First notice of loss captured live, status kept current, documents chased and organised — the work around the claim, with adjudication staying with you.

In development
Don’t see your role?

Tell us where you sit in the chain — we’re building doors in order of where we can prove the most, fastest.

Talk to us →

01 · Why speed wins

In insurance, the first to respond writes the business — at every link in the chain.

21×

more likely to qualify a prospect contacted within 5 minutes versus 30.

78%

of buyers go with the first company to respond — not the cheapest.

42hrs

average time a business takes to respond — and nearly 1 in 4 never do.

Whether you place policies, underwrite them, or settle claims, the same gap drains revenue — the quote unanswered overnight, the renewal nobody chased, the call that went to voicemail. ScendCore closes it in seconds, on every channel.

Sources: MIT / InsideSales.com Lead Response Management Study (Dr. James Oldroyd); Harvard Business Review (2011), audit of 2,241 companies.

02 · The team

Four agents that run the work around every policy.

The same team works for every role in insurance — only their titles and the depth of their reach change with who you are.

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SophieFront Desk · Reception

Answers every inbound call in seconds, 24/7. Captures first notice of loss, qualifies, and routes or books — so no one ever hits voicemail.

Answers in seconds · 24/7
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RileyLead Capture · Marketing

Captures every quote request the instant it lands — web, phone, SMS, email — and re-engages lapsed or dormant business before it’s gone.

Every channel · instant capture
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MarkNew Business · Sales

Follows up on every quote in under a minute and works it toward bind — qualify, present, and chase, so nothing stalls in an inbox.

<60s follow-up
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AlexAccount Manager · Service

Runs the 90/60/30 renewal cycle automatically, tracks claim status, and surfaces cross-sell — keeping the book warm without anyone chasing it.

Renewals on autopilot

03 · Built by people who’ve done this at scale

A new platform. A team that’s been transforming insurers for twenty years.

ScendCore the product is young. The people behind it are not. For over two decades this team has led enterprise transformation for some of the largest insurers and financial institutions in the world — in the rigorous, regulated, audited environments where shortcuts end careers. We took what makes transformation work at that scale and built it into a system any insurance business can switch on. And it isn’t theory: ScendCore already runs real operations in production, including Sprintmore, an AI consultancy built entirely on the platform.

20+ years in enterprise transformation
Insurance & financial-services pedigree
Built for regulated, audited environments
Already running in production
20+
Years delivering transformation

Where the team has delivered transformation over the past two decades

AvivaTokio MarineAllianzSAGAHowden

04 · The vision

An insurance business that never sleeps, never forgets, and never lets a policy slip.

Picture it. Every quote answered in seconds. Every renewal worked weeks ahead. Every claim captured the moment it happens. Whether you place policies, underwrite them, or settle them, the work around every customer simply runs — at 2pm or 2am, whether you’re three people or three hundred. Growth stops meaning another hire. Your people do what only people can — judgment, relationships, the hard calls — and everything else just happens. This is where insurance is heading. ScendCore gets you there today.

Bring ScendCore to your corner of insurance.

Start with the door that fits how you work — and switch the first agent on before the day is out.

First agent live in minutesset up in a daycancel anytime

ScendCore

The AI system that runs your customer-facing work. Find, engage, and qualify prospects. Follow up, convert, and support customers — governed end to end.

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ScendCore for Insurance | AI Agents Across the Value Chain | ScendCore