The lead didn’t go cold.
Someone else answered.
A buyer inquiring on a Sunday evening is contacting several agents at once. The one who replies first gets the conversation, and usually the appointment.
You cannot be at a showing and on the phone at the same time. ScendCore can.
From inquiry to signed listing agreement.
Five stages, each running continuously inside your brokerage's rules.
Portal, form, call, or sign call, answered in seconds at any hour.
Timeline, budget, financing status, and whether they are already represented.
Your brokerage’s written buyer agreement issued and confirmed before a tour is set.
Booked, confirmed, reminded, and rebooked when someone cancels.
Past clients and cold leads re-approached on a schedule instead of never.
The tour doesn’t get booked until the paperwork is done.
Since the NAR settlement took effect in August 2024, MLS participants working with a buyer must have a written agreement in place before touring a home. Requirements vary by MLS and by state.
So we made it a gate, not a reminder. The agent captures and confirms the agreement your brokerage uses before a showing is confirmed, and your broker sets which form and which sequence.
A showing cannot be confirmed until the written agreement your broker requires is captured. The order is enforced, not suggested.
Your broker chooses the form and the sequence, including touring-agreement-then-representation flows where your state allows them.
What was sent, when, and when it was signed, logged against the contact for your broker’s file.
Your broker owns the compliance decision, not us. ScendCore enforces the sequence you configure and logs every step, so there is a record of what was sent, signed, and when. We do not provide legal advice, and state and MLS rules differ — Texas, Alabama, and Mississippi have each legislated differently since the settlement.
Same leads.
More appointments.
It sits above your CRM, not instead of it.
Your CRM stays the system of record. ScendCore reads from it, works the leads, and writes back.
Native real-estate CRM adapters are prioritized by customer demand. Today, connect any CRM that exposes an API or accepts a JSON POST via webhook, or batch-sync by CSV. Tell us which one you run and we'll confirm the path on the call.
We'll run a real inquiry through it: qualification, the buyer agreement, and the tour booked, with your rules applied.
“ScendCore is not just another AI assistant. It gives us a governed AI execution layer that can follow up, route work, surface what needs attention, and keep humans in control.”
→ 90 sec
The ones that actually decide it.
How does it handle the written buyer agreement requirement?+
It treats it as a gate. The agent captures and confirms the agreement your brokerage uses before a showing is confirmed, and logs what was sent and when it was signed. Your broker configures which form and which sequence, including touring-agreement flows where your state permits them. We enforce your process and keep the record; we don't provide legal advice, and MLS and state rules differ.
Will it sound like a bot to my buyers?+
It reads as a fast, competent first response, and it says it's an assistant if asked. You can also run it in Review, where a person approves the message before it sends, until you are comfortable with the tone.
Does it work with our CRM?+
It sits above your CRM rather than replacing it. Native adapters for Follow Up Boss, kvCORE, Lofty, Sierra Interactive, BoomTown, and Chime are on the roadmap, prioritized by demand. Today you connect via webhook (any CRM with an API or that accepts a JSON POST) or CSV batch sync.
Can it answer the phone, not just text?+
Yes. Sophie answers inbound calls, classifies why the person called, books when that is the right answer, and routes everyone else. Sign calls and text-for-info are handled on the same clock.
What about a team versus a single agent?+
Both. For a team, inquiries route by your rules — geography, price band, on-call rotation, and each agent sees only their own. A solo agent gets coverage for the hours they cannot answer.
How fast could we be live?+
Typically about a week after scoping, with free 14-day onboarding support after setup. For a single agent with one lead source it can be the same day. Everything starts in shadow, so you watch it work before it sends anything.