The problem
Scheduling a meeting is 7 emails. Confirming it is 2 more. The no-show rate for first meetings is 30%. Rescheduling a no-show takes another 5 emails. And all of this is your highest-paid people doing it.
What Emma handles
- Booking — qualifies first, then books. Only confirmed, relevant leads get a meeting slot.
- Multi-timezone coordination — handles complex scheduling across time zones without the back-and-forth.
- Confirmation sequences — automated confirmation email on book, reminder 24 hours before, SMS reminder 1 hour before.
- No-show response — when someone misses a meeting, Emma reaches out within minutes to reschedule.
- Prep brief — before every meeting, the rep gets a summary of who they're talking to, what they said in the sequence, and suggested talking points.
- Post-meeting follow-up — agenda summary, next steps, and any promised materials sent within minutes of the call ending.
The math
If a rep has 15 discovery calls a month and saves 45 minutes per meeting on scheduling and admin, that's 11 hours back. Every month. Per rep. That's a full extra day of selling time — for free.
What you get
- ✓Qualified booking — only confirmed, relevant leads get a slot
- ✓Multi-timezone scheduling without back-and-forth
- ✓Confirmation email on book + reminder sequences
- ✓No-show response within minutes — reschedule immediately
- ✓Pre-meeting rep brief with context and talking points
- ✓Post-meeting follow-up with agenda and next steps
- ✓All activity synced to CRM and calendar
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Our no-show rate dropped from 28% to 9% after Emma started sending confirmation and reminder sequences. That alone was worth it.
Sales Manager, Professional Services — 30 employees